Downloads: 176
I. Lenin & V.R. Rajesh
Issue: May-Jun, 2015 | Volume/Issue:3/18 | Page No.: 1 - 7
Downloads: 213
VIijay Anant Kulkarni
Issue: May-Jun, 2015 | Volume/Issue:3/18 | Page No.: 8 - 15
Downloads: 188
Pandey Gayatri & Das Pramod Kumar
Issue: May-Jun, 2015 | Volume/Issue:3/18 | Page No.: 16 - 25
Downloads: 222
Azad Ahmad Andrabi
Issue: May-Jun, 2015 | Volume/Issue:3/18 | Page No.: 26 - 32
Downloads: 184
B.P. Singh
Issue: May-Jun, 2015 | Volume/Issue:3/18 | Page No.: 33 - 39
Downloads: 175
Rajeev Kaushal
Issue: May-Jun, 2015 | Volume/Issue:3/18 | Page No.: 40 - 52
Downloads: 226
Kamini Sharma
Issue: May-Jun, 2015 | Volume/Issue:3/18 | Page No.: 53 - 57
Downloads: 198
Shubha Maheshwari
Issue: May-Jun, 2015 | Volume/Issue:3/18 | Page No.: 58 - 64
Downloads: 205
Russell Al Farabi
Issue: May-Jun, 2015 | Volume/Issue:3/18 | Page No.: 65 - 73
Downloads: 189
Ravula Sarvani
Issue: May-Jun, 2015 | Volume/Issue:3/18 | Page No.: 74 - 78
Downloads: 170
Gopal K Kalkoti
Issue: May-Jun, 2015 | Volume/Issue:3/18 | Page No.: 79 - 88
Downloads: 179
Reni Francis
Issue: May-Jun, 2015 | Volume/Issue:3/18 | Page No.: 89 - 99
Downloads: 205
Saradindu Bera & Ramakanta Mohalik
Issue: May-Jun, 2015 | Volume/Issue:3/18 | Page No.: 100 - 101
Downloads: 233
Ayesha Abrar
Issue: May-Jun, 2015 | Volume/Issue:3/18 | Page No.: 101 - 107
Downloads: 182
Kavita Kalkoti
Issue: May-Jun, 2015 | Volume/Issue:3/18 | Page No.: 108 - 113
Downloads: 295
Mohd Zubair Kales & Jyoti Parihar
Issue: May-Jun, 2015 | Volume/Issue:3/18 | Page No.: 114 - 145
Downloads: 2102
Manas Kumar Das
Issue: May-Jun, 2015 | Volume/Issue:3/18 | Page No.: 146 - 151
Downloads: 15
Ritu Madhan & Dhara Padia
Issue: May-Jun, 2015 | Volume/Issue:3/18 | Page No.: 164 - 170
Downloads: 211
Sudhindra Roy
Issue: May-Jun, 2015 | Volume/Issue:3/18 | Page No.: 171 - 179
Downloads: 216
Ritendra Roy
Issue: May-Jun, 2015 | Volume/Issue:3/18 | Page No.: 180 - 187
Downloads: 223
S. Dash, M.Raj & S.Padhi
Issue: May-Jun, 2015 | Volume/Issue:3/18 | Page No.: 188 - 192
Downloads: 221
Sangeeta Kumari Barwal & Kavita Sharma
Issue: May-Jun, 2015 | Volume/Issue:3/18 | Page No.: 193 - 202
Downloads: 171
Asawari Fartade, Madhukar Fartade & Sunita Borde
Issue: May-Jun, 2015 | Volume/Issue:3/18 | Page No.: 203 - 212
Downloads: 185
Sumit Goklaney
Issue: May-Jun, 2015 | Volume/Issue:3/18 | Page No.: 213 - 218
Downloads: 168
Sumit Goklaney
Issue: May-Jun, 2015 | Volume/Issue:3/18 | Page No.: 219 - 233
Downloads: 214
Ajay Kumar Ramdas Ingale
Issue: May-Jun, 2015 | Volume/Issue:3/18 | Page No.: 224 - 230
Downloads: 240
Neeraj Aggarwal
Issue: May-Jun, 2015 | Volume/Issue:3/18 | Page No.: 230 - 240
Downloads: 552
Sandeep Rajendra Sahu
Issue: May-Jun, 2015 | Volume/Issue:3/18 | Page No.: 240 - 247
Downloads: 196
Nidhi Seth
Issue: May-Jun, 2015 | Volume/Issue:3/18 | Page No.: 248 - 257
Downloads: 202
Namesh Kumar
Issue: May-Jun, 2015 | Volume/Issue:3/18 | Page No.: 258 - 265
Downloads: 279
Himanshoo Kumar Sharma
Issue: May-Jun, 2015 | Volume/Issue:3/18 | Page No.: 266 - 273
Downloads: 265
Bhalchandra B Bhave
Issue: May-Jun, 2015 | Volume/Issue:3/18 | Page No.: 266 - 281
Downloads: 199
Ganesh Prasad, Anupam Raj & S.B. Mishra
Issue: May-Jun, 2015 | Volume/Issue:3/18 | Page No.: 288 - 296
Downloads: 226
Jaspal Singh
Issue: May-Jun, 2015 | Volume/Issue:3/18 | Page No.: 314 - 321
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Prabhjot Kaur
Issue: May-Jun, 2015 | Volume/Issue:3/18 | Page No.: 322 - 327
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Sujay Madhukar Khadilkar
Issue: May-Jun, 2015 | Volume/Issue:3/18 | Page No.: 334 - 342
Increasing competition due to globalization, increasing demands of the customer are changing the dynamics of running the business. It’s not enough to meet the customer expectations and satisfying their needs, but to delight them by providing extra services which add value to the overall organization. In this paper researcher is in search for finding the level of satisfaction of customer and to know the expectations of customers regarding the after sales services of Maruti Suzuki in Pune city. For the purpose of research, researcher has used primary and secondary sources of data. This data has been analyzed by using analysis tools. The expected results will help the organization to know its strengths and weakness, to serve the customer in better way and to delight the customer.
Downloads: 362
Rupal Shah
Issue: May-Jun, 2015 | Volume/Issue:3/18 | Page No.: 343 - 363
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Dalveer Singh Kaunteya
Issue: May-Jun, 2015 | Volume/Issue:3/18 | Page No.: 364 - 374
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B. S. Parimal
Issue: May-Jun, 2015 | Volume/Issue:3/18 | Page No.: 375 - 393
Downloads: 162
Prof. Pote B. S.
Issue: May-Jun, 2015 | Volume/Issue:3/18 | Page No.: 394 - 397
Downloads: 169
Mohan Sakharam Kambale
Issue: May-Jun, 2015 | Volume/Issue:3/18 | Page No.: 398 - 400
Downloads: 173
Laxmi
Issue: May-Jun, 2015 | Volume/Issue:3/18 | Page No.: 401 - 407
Downloads: 270
Radhakrishnan T.T.
Issue: May-Jun, 2015 | Volume/Issue:3/18 | Page No.: 408 - 425