Downloads: 140
I. Lenin & V.R. Rajesh
Issue: May-Jun, 2015 | Volume/Issue:3/18 | Page No.: 1 - 7
Downloads: 177
VIijay Anant Kulkarni
Issue: May-Jun, 2015 | Volume/Issue:3/18 | Page No.: 8 - 15
Downloads: 151
Pandey Gayatri & Das Pramod Kumar
Issue: May-Jun, 2015 | Volume/Issue:3/18 | Page No.: 16 - 25
Downloads: 191
Azad Ahmad Andrabi
Issue: May-Jun, 2015 | Volume/Issue:3/18 | Page No.: 26 - 32
Downloads: 153
B.P. Singh
Issue: May-Jun, 2015 | Volume/Issue:3/18 | Page No.: 33 - 39
Downloads: 136
Rajeev Kaushal
Issue: May-Jun, 2015 | Volume/Issue:3/18 | Page No.: 40 - 52
Downloads: 166
Kamini Sharma
Issue: May-Jun, 2015 | Volume/Issue:3/18 | Page No.: 53 - 57
Downloads: 163
Shubha Maheshwari
Issue: May-Jun, 2015 | Volume/Issue:3/18 | Page No.: 58 - 64
Downloads: 158
Russell Al Farabi
Issue: May-Jun, 2015 | Volume/Issue:3/18 | Page No.: 65 - 73
Downloads: 154
Ravula Sarvani
Issue: May-Jun, 2015 | Volume/Issue:3/18 | Page No.: 74 - 78
Downloads: 136
Gopal K Kalkoti
Issue: May-Jun, 2015 | Volume/Issue:3/18 | Page No.: 79 - 88
Downloads: 146
Reni Francis
Issue: May-Jun, 2015 | Volume/Issue:3/18 | Page No.: 89 - 99
Downloads: 166
Saradindu Bera & Ramakanta Mohalik
Issue: May-Jun, 2015 | Volume/Issue:3/18 | Page No.: 100 - 101
Downloads: 184
Ayesha Abrar
Issue: May-Jun, 2015 | Volume/Issue:3/18 | Page No.: 101 - 107
Downloads: 137
Kavita Kalkoti
Issue: May-Jun, 2015 | Volume/Issue:3/18 | Page No.: 108 - 113
Downloads: 209
Mohd Zubair Kales & Jyoti Parihar
Issue: May-Jun, 2015 | Volume/Issue:3/18 | Page No.: 114 - 145
Downloads: 1761
Manas Kumar Das
Issue: May-Jun, 2015 | Volume/Issue:3/18 | Page No.: 146 - 151
Downloads: 11
Ritu Madhan & Dhara Padia
Issue: May-Jun, 2015 | Volume/Issue:3/18 | Page No.: 164 - 170
Downloads: 162
Sudhindra Roy
Issue: May-Jun, 2015 | Volume/Issue:3/18 | Page No.: 171 - 179
Downloads: 151
Ritendra Roy
Issue: May-Jun, 2015 | Volume/Issue:3/18 | Page No.: 180 - 187
Downloads: 155
S. Dash, M.Raj & S.Padhi
Issue: May-Jun, 2015 | Volume/Issue:3/18 | Page No.: 188 - 192
Downloads: 178
Sangeeta Kumari Barwal & Kavita Sharma
Issue: May-Jun, 2015 | Volume/Issue:3/18 | Page No.: 193 - 202
Downloads: 121
Asawari Fartade, Madhukar Fartade & Sunita Borde
Issue: May-Jun, 2015 | Volume/Issue:3/18 | Page No.: 203 - 212
Downloads: 140
Sumit Goklaney
Issue: May-Jun, 2015 | Volume/Issue:3/18 | Page No.: 213 - 218
Downloads: 129
Sumit Goklaney
Issue: May-Jun, 2015 | Volume/Issue:3/18 | Page No.: 219 - 233
Downloads: 158
Ajay Kumar Ramdas Ingale
Issue: May-Jun, 2015 | Volume/Issue:3/18 | Page No.: 224 - 230
Downloads: 159
Neeraj Aggarwal
Issue: May-Jun, 2015 | Volume/Issue:3/18 | Page No.: 230 - 240
Downloads: 294
Sandeep Rajendra Sahu
Issue: May-Jun, 2015 | Volume/Issue:3/18 | Page No.: 240 - 247
Downloads: 151
Nidhi Seth
Issue: May-Jun, 2015 | Volume/Issue:3/18 | Page No.: 248 - 257
Downloads: 159
Namesh Kumar
Issue: May-Jun, 2015 | Volume/Issue:3/18 | Page No.: 258 - 265
Downloads: 202
Himanshoo Kumar Sharma
Issue: May-Jun, 2015 | Volume/Issue:3/18 | Page No.: 266 - 273
Downloads: 184
Bhalchandra B Bhave
Issue: May-Jun, 2015 | Volume/Issue:3/18 | Page No.: 266 - 281
Downloads: 151
Ganesh Prasad, Anupam Raj & S.B. Mishra
Issue: May-Jun, 2015 | Volume/Issue:3/18 | Page No.: 288 - 296
Downloads: 180
Jaspal Singh
Issue: May-Jun, 2015 | Volume/Issue:3/18 | Page No.: 314 - 321
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Prabhjot Kaur
Issue: May-Jun, 2015 | Volume/Issue:3/18 | Page No.: 322 - 327
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Sujay Madhukar Khadilkar
Issue: May-Jun, 2015 | Volume/Issue:3/18 | Page No.: 334 - 342
Increasing competition due to globalization, increasing demands of the customer are changing the dynamics of running the business. It’s not enough to meet the customer expectations and satisfying their needs, but to delight them by providing extra services which add value to the overall organization. In this paper researcher is in search for finding the level of satisfaction of customer and to know the expectations of customers regarding the after sales services of Maruti Suzuki in Pune city. For the purpose of research, researcher has used primary and secondary sources of data. This data has been analyzed by using analysis tools. The expected results will help the organization to know its strengths and weakness, to serve the customer in better way and to delight the customer.
Downloads: 216
Rupal Shah
Issue: May-Jun, 2015 | Volume/Issue:3/18 | Page No.: 343 - 363
Downloads: 169
Dalveer Singh Kaunteya
Issue: May-Jun, 2015 | Volume/Issue:3/18 | Page No.: 364 - 374
Downloads: 204
B. S. Parimal
Issue: May-Jun, 2015 | Volume/Issue:3/18 | Page No.: 375 - 393
Downloads: 127
Prof. Pote B. S.
Issue: May-Jun, 2015 | Volume/Issue:3/18 | Page No.: 394 - 397
Downloads: 137
Mohan Sakharam Kambale
Issue: May-Jun, 2015 | Volume/Issue:3/18 | Page No.: 398 - 400
Downloads: 132
Laxmi
Issue: May-Jun, 2015 | Volume/Issue:3/18 | Page No.: 401 - 407
Downloads: 211
Radhakrishnan T.T.
Issue: May-Jun, 2015 | Volume/Issue:3/18 | Page No.: 408 - 425