Downloads: 161
I. Lenin & V.R. Rajesh
Issue: May-Jun, 2015 | Volume/Issue:3/18 | Page No.: 1 - 7
Downloads: 197
VIijay Anant Kulkarni
Issue: May-Jun, 2015 | Volume/Issue:3/18 | Page No.: 8 - 15
Downloads: 173
Pandey Gayatri & Das Pramod Kumar
Issue: May-Jun, 2015 | Volume/Issue:3/18 | Page No.: 16 - 25
Downloads: 206
Azad Ahmad Andrabi
Issue: May-Jun, 2015 | Volume/Issue:3/18 | Page No.: 26 - 32
Downloads: 169
B.P. Singh
Issue: May-Jun, 2015 | Volume/Issue:3/18 | Page No.: 33 - 39
Downloads: 160
Rajeev Kaushal
Issue: May-Jun, 2015 | Volume/Issue:3/18 | Page No.: 40 - 52
Downloads: 207
Kamini Sharma
Issue: May-Jun, 2015 | Volume/Issue:3/18 | Page No.: 53 - 57
Downloads: 183
Shubha Maheshwari
Issue: May-Jun, 2015 | Volume/Issue:3/18 | Page No.: 58 - 64
Downloads: 189
Russell Al Farabi
Issue: May-Jun, 2015 | Volume/Issue:3/18 | Page No.: 65 - 73
Downloads: 175
Ravula Sarvani
Issue: May-Jun, 2015 | Volume/Issue:3/18 | Page No.: 74 - 78
Downloads: 154
Gopal K Kalkoti
Issue: May-Jun, 2015 | Volume/Issue:3/18 | Page No.: 79 - 88
Downloads: 166
Reni Francis
Issue: May-Jun, 2015 | Volume/Issue:3/18 | Page No.: 89 - 99
Downloads: 188
Saradindu Bera & Ramakanta Mohalik
Issue: May-Jun, 2015 | Volume/Issue:3/18 | Page No.: 100 - 101
Downloads: 215
Ayesha Abrar
Issue: May-Jun, 2015 | Volume/Issue:3/18 | Page No.: 101 - 107
Downloads: 167
Kavita Kalkoti
Issue: May-Jun, 2015 | Volume/Issue:3/18 | Page No.: 108 - 113
Downloads: 270
Mohd Zubair Kales & Jyoti Parihar
Issue: May-Jun, 2015 | Volume/Issue:3/18 | Page No.: 114 - 145
Downloads: 2031
Manas Kumar Das
Issue: May-Jun, 2015 | Volume/Issue:3/18 | Page No.: 146 - 151
Downloads: 11
Ritu Madhan & Dhara Padia
Issue: May-Jun, 2015 | Volume/Issue:3/18 | Page No.: 164 - 170
Downloads: 190
Sudhindra Roy
Issue: May-Jun, 2015 | Volume/Issue:3/18 | Page No.: 171 - 179
Downloads: 185
Ritendra Roy
Issue: May-Jun, 2015 | Volume/Issue:3/18 | Page No.: 180 - 187
Downloads: 190
S. Dash, M.Raj & S.Padhi
Issue: May-Jun, 2015 | Volume/Issue:3/18 | Page No.: 188 - 192
Downloads: 205
Sangeeta Kumari Barwal & Kavita Sharma
Issue: May-Jun, 2015 | Volume/Issue:3/18 | Page No.: 193 - 202
Downloads: 152
Asawari Fartade, Madhukar Fartade & Sunita Borde
Issue: May-Jun, 2015 | Volume/Issue:3/18 | Page No.: 203 - 212
Downloads: 163
Sumit Goklaney
Issue: May-Jun, 2015 | Volume/Issue:3/18 | Page No.: 213 - 218
Downloads: 152
Sumit Goklaney
Issue: May-Jun, 2015 | Volume/Issue:3/18 | Page No.: 219 - 233
Downloads: 191
Ajay Kumar Ramdas Ingale
Issue: May-Jun, 2015 | Volume/Issue:3/18 | Page No.: 224 - 230
Downloads: 217
Neeraj Aggarwal
Issue: May-Jun, 2015 | Volume/Issue:3/18 | Page No.: 230 - 240
Downloads: 467
Sandeep Rajendra Sahu
Issue: May-Jun, 2015 | Volume/Issue:3/18 | Page No.: 240 - 247
Downloads: 178
Nidhi Seth
Issue: May-Jun, 2015 | Volume/Issue:3/18 | Page No.: 248 - 257
Downloads: 180
Namesh Kumar
Issue: May-Jun, 2015 | Volume/Issue:3/18 | Page No.: 258 - 265
Downloads: 232
Himanshoo Kumar Sharma
Issue: May-Jun, 2015 | Volume/Issue:3/18 | Page No.: 266 - 273
Downloads: 240
Bhalchandra B Bhave
Issue: May-Jun, 2015 | Volume/Issue:3/18 | Page No.: 266 - 281
Downloads: 182
Ganesh Prasad, Anupam Raj & S.B. Mishra
Issue: May-Jun, 2015 | Volume/Issue:3/18 | Page No.: 288 - 296
Downloads: 213
Jaspal Singh
Issue: May-Jun, 2015 | Volume/Issue:3/18 | Page No.: 314 - 321
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Prabhjot Kaur
Issue: May-Jun, 2015 | Volume/Issue:3/18 | Page No.: 322 - 327
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Sujay Madhukar Khadilkar
Issue: May-Jun, 2015 | Volume/Issue:3/18 | Page No.: 334 - 342
Increasing competition due to globalization, increasing demands of the customer are changing the dynamics of running the business. It’s not enough to meet the customer expectations and satisfying their needs, but to delight them by providing extra services which add value to the overall organization. In this paper researcher is in search for finding the level of satisfaction of customer and to know the expectations of customers regarding the after sales services of Maruti Suzuki in Pune city. For the purpose of research, researcher has used primary and secondary sources of data. This data has been analyzed by using analysis tools. The expected results will help the organization to know its strengths and weakness, to serve the customer in better way and to delight the customer.
Downloads: 314
Rupal Shah
Issue: May-Jun, 2015 | Volume/Issue:3/18 | Page No.: 343 - 363
Downloads: 199
Dalveer Singh Kaunteya
Issue: May-Jun, 2015 | Volume/Issue:3/18 | Page No.: 364 - 374
Downloads: 264
B. S. Parimal
Issue: May-Jun, 2015 | Volume/Issue:3/18 | Page No.: 375 - 393
Downloads: 147
Prof. Pote B. S.
Issue: May-Jun, 2015 | Volume/Issue:3/18 | Page No.: 394 - 397
Downloads: 155
Mohan Sakharam Kambale
Issue: May-Jun, 2015 | Volume/Issue:3/18 | Page No.: 398 - 400
Downloads: 155
Laxmi
Issue: May-Jun, 2015 | Volume/Issue:3/18 | Page No.: 401 - 407
Downloads: 251
Radhakrishnan T.T.
Issue: May-Jun, 2015 | Volume/Issue:3/18 | Page No.: 408 - 425