Downloads: 169
I. Lenin & V.R. Rajesh
Issue: May-Jun, 2015 | Volume/Issue:3/18 | Page No.: 1 - 7
Downloads: 208
VIijay Anant Kulkarni
Issue: May-Jun, 2015 | Volume/Issue:3/18 | Page No.: 8 - 15
Downloads: 181
Pandey Gayatri & Das Pramod Kumar
Issue: May-Jun, 2015 | Volume/Issue:3/18 | Page No.: 16 - 25
Downloads: 215
Azad Ahmad Andrabi
Issue: May-Jun, 2015 | Volume/Issue:3/18 | Page No.: 26 - 32
Downloads: 178
B.P. Singh
Issue: May-Jun, 2015 | Volume/Issue:3/18 | Page No.: 33 - 39
Downloads: 169
Rajeev Kaushal
Issue: May-Jun, 2015 | Volume/Issue:3/18 | Page No.: 40 - 52
Downloads: 217
Kamini Sharma
Issue: May-Jun, 2015 | Volume/Issue:3/18 | Page No.: 53 - 57
Downloads: 192
Shubha Maheshwari
Issue: May-Jun, 2015 | Volume/Issue:3/18 | Page No.: 58 - 64
Downloads: 199
Russell Al Farabi
Issue: May-Jun, 2015 | Volume/Issue:3/18 | Page No.: 65 - 73
Downloads: 184
Ravula Sarvani
Issue: May-Jun, 2015 | Volume/Issue:3/18 | Page No.: 74 - 78
Downloads: 163
Gopal K Kalkoti
Issue: May-Jun, 2015 | Volume/Issue:3/18 | Page No.: 79 - 88
Downloads: 173
Reni Francis
Issue: May-Jun, 2015 | Volume/Issue:3/18 | Page No.: 89 - 99
Downloads: 199
Saradindu Bera & Ramakanta Mohalik
Issue: May-Jun, 2015 | Volume/Issue:3/18 | Page No.: 100 - 101
Downloads: 223
Ayesha Abrar
Issue: May-Jun, 2015 | Volume/Issue:3/18 | Page No.: 101 - 107
Downloads: 174
Kavita Kalkoti
Issue: May-Jun, 2015 | Volume/Issue:3/18 | Page No.: 108 - 113
Downloads: 285
Mohd Zubair Kales & Jyoti Parihar
Issue: May-Jun, 2015 | Volume/Issue:3/18 | Page No.: 114 - 145
Downloads: 2067
Manas Kumar Das
Issue: May-Jun, 2015 | Volume/Issue:3/18 | Page No.: 146 - 151
Downloads: 15
Ritu Madhan & Dhara Padia
Issue: May-Jun, 2015 | Volume/Issue:3/18 | Page No.: 164 - 170
Downloads: 203
Sudhindra Roy
Issue: May-Jun, 2015 | Volume/Issue:3/18 | Page No.: 171 - 179
Downloads: 195
Ritendra Roy
Issue: May-Jun, 2015 | Volume/Issue:3/18 | Page No.: 180 - 187
Downloads: 203
S. Dash, M.Raj & S.Padhi
Issue: May-Jun, 2015 | Volume/Issue:3/18 | Page No.: 188 - 192
Downloads: 214
Sangeeta Kumari Barwal & Kavita Sharma
Issue: May-Jun, 2015 | Volume/Issue:3/18 | Page No.: 193 - 202
Downloads: 162
Asawari Fartade, Madhukar Fartade & Sunita Borde
Issue: May-Jun, 2015 | Volume/Issue:3/18 | Page No.: 203 - 212
Downloads: 170
Sumit Goklaney
Issue: May-Jun, 2015 | Volume/Issue:3/18 | Page No.: 213 - 218
Downloads: 159
Sumit Goklaney
Issue: May-Jun, 2015 | Volume/Issue:3/18 | Page No.: 219 - 233
Downloads: 201
Ajay Kumar Ramdas Ingale
Issue: May-Jun, 2015 | Volume/Issue:3/18 | Page No.: 224 - 230
Downloads: 231
Neeraj Aggarwal
Issue: May-Jun, 2015 | Volume/Issue:3/18 | Page No.: 230 - 240
Downloads: 539
Sandeep Rajendra Sahu
Issue: May-Jun, 2015 | Volume/Issue:3/18 | Page No.: 240 - 247
Downloads: 187
Nidhi Seth
Issue: May-Jun, 2015 | Volume/Issue:3/18 | Page No.: 248 - 257
Downloads: 190
Namesh Kumar
Issue: May-Jun, 2015 | Volume/Issue:3/18 | Page No.: 258 - 265
Downloads: 251
Himanshoo Kumar Sharma
Issue: May-Jun, 2015 | Volume/Issue:3/18 | Page No.: 266 - 273
Downloads: 248
Bhalchandra B Bhave
Issue: May-Jun, 2015 | Volume/Issue:3/18 | Page No.: 266 - 281
Downloads: 189
Ganesh Prasad, Anupam Raj & S.B. Mishra
Issue: May-Jun, 2015 | Volume/Issue:3/18 | Page No.: 288 - 296
Downloads: 221
Jaspal Singh
Issue: May-Jun, 2015 | Volume/Issue:3/18 | Page No.: 314 - 321
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Prabhjot Kaur
Issue: May-Jun, 2015 | Volume/Issue:3/18 | Page No.: 322 - 327
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Sujay Madhukar Khadilkar
Issue: May-Jun, 2015 | Volume/Issue:3/18 | Page No.: 334 - 342
Increasing competition due to globalization, increasing demands of the customer are changing the dynamics of running the business. It’s not enough to meet the customer expectations and satisfying their needs, but to delight them by providing extra services which add value to the overall organization. In this paper researcher is in search for finding the level of satisfaction of customer and to know the expectations of customers regarding the after sales services of Maruti Suzuki in Pune city. For the purpose of research, researcher has used primary and secondary sources of data. This data has been analyzed by using analysis tools. The expected results will help the organization to know its strengths and weakness, to serve the customer in better way and to delight the customer.
Downloads: 340
Rupal Shah
Issue: May-Jun, 2015 | Volume/Issue:3/18 | Page No.: 343 - 363
Downloads: 208
Dalveer Singh Kaunteya
Issue: May-Jun, 2015 | Volume/Issue:3/18 | Page No.: 364 - 374
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B. S. Parimal
Issue: May-Jun, 2015 | Volume/Issue:3/18 | Page No.: 375 - 393
Downloads: 156
Prof. Pote B. S.
Issue: May-Jun, 2015 | Volume/Issue:3/18 | Page No.: 394 - 397
Downloads: 163
Mohan Sakharam Kambale
Issue: May-Jun, 2015 | Volume/Issue:3/18 | Page No.: 398 - 400
Downloads: 167
Laxmi
Issue: May-Jun, 2015 | Volume/Issue:3/18 | Page No.: 401 - 407
Downloads: 265
Radhakrishnan T.T.
Issue: May-Jun, 2015 | Volume/Issue:3/18 | Page No.: 408 - 425