Downloads: 135
I. Lenin & V.R. Rajesh
Issue: May-Jun, 2015 | Volume/Issue:3/18 | Page No.: 1 - 7
Downloads: 175
VIijay Anant Kulkarni
Issue: May-Jun, 2015 | Volume/Issue:3/18 | Page No.: 8 - 15
Downloads: 147
Pandey Gayatri & Das Pramod Kumar
Issue: May-Jun, 2015 | Volume/Issue:3/18 | Page No.: 16 - 25
Downloads: 186
Azad Ahmad Andrabi
Issue: May-Jun, 2015 | Volume/Issue:3/18 | Page No.: 26 - 32
Downloads: 148
B.P. Singh
Issue: May-Jun, 2015 | Volume/Issue:3/18 | Page No.: 33 - 39
Downloads: 132
Rajeev Kaushal
Issue: May-Jun, 2015 | Volume/Issue:3/18 | Page No.: 40 - 52
Downloads: 158
Kamini Sharma
Issue: May-Jun, 2015 | Volume/Issue:3/18 | Page No.: 53 - 57
Downloads: 157
Shubha Maheshwari
Issue: May-Jun, 2015 | Volume/Issue:3/18 | Page No.: 58 - 64
Downloads: 153
Russell Al Farabi
Issue: May-Jun, 2015 | Volume/Issue:3/18 | Page No.: 65 - 73
Downloads: 149
Ravula Sarvani
Issue: May-Jun, 2015 | Volume/Issue:3/18 | Page No.: 74 - 78
Downloads: 132
Gopal K Kalkoti
Issue: May-Jun, 2015 | Volume/Issue:3/18 | Page No.: 79 - 88
Downloads: 141
Reni Francis
Issue: May-Jun, 2015 | Volume/Issue:3/18 | Page No.: 89 - 99
Downloads: 160
Saradindu Bera & Ramakanta Mohalik
Issue: May-Jun, 2015 | Volume/Issue:3/18 | Page No.: 100 - 101
Downloads: 173
Ayesha Abrar
Issue: May-Jun, 2015 | Volume/Issue:3/18 | Page No.: 101 - 107
Downloads: 132
Kavita Kalkoti
Issue: May-Jun, 2015 | Volume/Issue:3/18 | Page No.: 108 - 113
Downloads: 200
Mohd Zubair Kales & Jyoti Parihar
Issue: May-Jun, 2015 | Volume/Issue:3/18 | Page No.: 114 - 145
Downloads: 1740
Manas Kumar Das
Issue: May-Jun, 2015 | Volume/Issue:3/18 | Page No.: 146 - 151
Downloads: 11
Ritu Madhan & Dhara Padia
Issue: May-Jun, 2015 | Volume/Issue:3/18 | Page No.: 164 - 170
Downloads: 157
Sudhindra Roy
Issue: May-Jun, 2015 | Volume/Issue:3/18 | Page No.: 171 - 179
Downloads: 143
Ritendra Roy
Issue: May-Jun, 2015 | Volume/Issue:3/18 | Page No.: 180 - 187
Downloads: 152
S. Dash, M.Raj & S.Padhi
Issue: May-Jun, 2015 | Volume/Issue:3/18 | Page No.: 188 - 192
Downloads: 172
Sangeeta Kumari Barwal & Kavita Sharma
Issue: May-Jun, 2015 | Volume/Issue:3/18 | Page No.: 193 - 202
Downloads: 118
Asawari Fartade, Madhukar Fartade & Sunita Borde
Issue: May-Jun, 2015 | Volume/Issue:3/18 | Page No.: 203 - 212
Downloads: 137
Sumit Goklaney
Issue: May-Jun, 2015 | Volume/Issue:3/18 | Page No.: 213 - 218
Downloads: 125
Sumit Goklaney
Issue: May-Jun, 2015 | Volume/Issue:3/18 | Page No.: 219 - 233
Downloads: 148
Ajay Kumar Ramdas Ingale
Issue: May-Jun, 2015 | Volume/Issue:3/18 | Page No.: 224 - 230
Downloads: 150
Neeraj Aggarwal
Issue: May-Jun, 2015 | Volume/Issue:3/18 | Page No.: 230 - 240
Downloads: 274
Sandeep Rajendra Sahu
Issue: May-Jun, 2015 | Volume/Issue:3/18 | Page No.: 240 - 247
Downloads: 145
Nidhi Seth
Issue: May-Jun, 2015 | Volume/Issue:3/18 | Page No.: 248 - 257
Downloads: 152
Namesh Kumar
Issue: May-Jun, 2015 | Volume/Issue:3/18 | Page No.: 258 - 265
Downloads: 198
Himanshoo Kumar Sharma
Issue: May-Jun, 2015 | Volume/Issue:3/18 | Page No.: 266 - 273
Downloads: 177
Bhalchandra B Bhave
Issue: May-Jun, 2015 | Volume/Issue:3/18 | Page No.: 266 - 281
Downloads: 144
Ganesh Prasad, Anupam Raj & S.B. Mishra
Issue: May-Jun, 2015 | Volume/Issue:3/18 | Page No.: 288 - 296
Downloads: 175
Jaspal Singh
Issue: May-Jun, 2015 | Volume/Issue:3/18 | Page No.: 314 - 321
Downloads: 239
Prabhjot Kaur
Issue: May-Jun, 2015 | Volume/Issue:3/18 | Page No.: 322 - 327
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Sujay Madhukar Khadilkar
Issue: May-Jun, 2015 | Volume/Issue:3/18 | Page No.: 334 - 342
Increasing competition due to globalization, increasing demands of the customer are changing the dynamics of running the business. It’s not enough to meet the customer expectations and satisfying their needs, but to delight them by providing extra services which add value to the overall organization. In this paper researcher is in search for finding the level of satisfaction of customer and to know the expectations of customers regarding the after sales services of Maruti Suzuki in Pune city. For the purpose of research, researcher has used primary and secondary sources of data. This data has been analyzed by using analysis tools. The expected results will help the organization to know its strengths and weakness, to serve the customer in better way and to delight the customer.
Downloads: 201
Rupal Shah
Issue: May-Jun, 2015 | Volume/Issue:3/18 | Page No.: 343 - 363
Downloads: 163
Dalveer Singh Kaunteya
Issue: May-Jun, 2015 | Volume/Issue:3/18 | Page No.: 364 - 374
Downloads: 199
B. S. Parimal
Issue: May-Jun, 2015 | Volume/Issue:3/18 | Page No.: 375 - 393
Downloads: 123
Prof. Pote B. S.
Issue: May-Jun, 2015 | Volume/Issue:3/18 | Page No.: 394 - 397
Downloads: 133
Mohan Sakharam Kambale
Issue: May-Jun, 2015 | Volume/Issue:3/18 | Page No.: 398 - 400
Downloads: 129
Laxmi
Issue: May-Jun, 2015 | Volume/Issue:3/18 | Page No.: 401 - 407
Downloads: 208
Radhakrishnan T.T.
Issue: May-Jun, 2015 | Volume/Issue:3/18 | Page No.: 408 - 425